Cancellation & No Show Policy

By booking an appointment, you have reserved our valuable time. As a business, this time is lost and may not be resold at the last minute. We appreciate your understanding in this matter.

Cancellation within 48 Hours

If you cancel or reschedule within 48 hours of your appointment, a 50% charge of the service fee will be incurred.

Cancellation within 24 Hours

If you cancel within 24 hours of your appointment, a 100% charge of the service fee will be incurred.

Rescheduling WITHIN 24 HOURS

Rescheduling within 24 hours of your appointment is considered a cancellation and will incur a 100% charge of the service fee.

APPOINTMENT CHANGES WITHIN 24 HOURS

Any changes made to the appointment within 24 hours will incur a 50% fee.

FAILURE TO ATTEND

If you fail to arrive for your appointment without prior notice, the full value of the service will be charged to your card on file.

PROCESSING CANCELLATIONS
All cancellations must be processed online through your login or app. we cannot process cancellations or rescheduling over the phone or in salon if they are earlier than 48 hours before the appointment.